Booking Conditions

Deposit

A 25% deposit is payable to secure the booking.

We will email you a booking form which can be completed and emailed back. Upon receipt we will provide our bank account details for payment of the deposit.

Full Payment

Full payment is due 6 weeks before the departure date. If this is not received by the due date, we reserve the right to seek an alternative booking, with the cancellation charges then coming into effect.

Cancellation

Should you need to cancel your booking for any reason, the following charges will be payable. The charges are based on the cost of the basic holiday (not including any additional services).
More than 42 days – 20%
42 days or less – 50%, unless we can rebook the property, when we will refund any payment to the level of the subsequent booking
1 month or less – 100%, unless we can rebook the property, when we will refund any payment to the level of the subsequent booking

Refundable Security deposit

A refundable security deposit of £300 per gite (£600 if both gites are booked) is payable with full payment, the week before arrival.
We reserve the right to charge you for any costs relating to the gite being left excessively dirty, any breakages or damage to the material structure of the property (gite and pool).

The deposit will be refunded shortly after departure (normally Sunday evening) less any deductions for the item listed above.

This is not intended to be a sneaky means of increasing the cost of your holiday, and it is hoped that we will never have to levy any such charge except in exceptional circumstances.

Arrival & Departure

Arrivals from 4pm onwards.

Departures by 10am.

Before your arrival date, we ask that you let us know your estimated arrival time. On the day please call or text us when you are 30 minutes away from the gite. Please let us know if your arrival time will be significantly different to originally anticipated – e.g. traffic, flight delays etc.

Liability

We cannot be held responsible for the personal safety and security of guests (or their belongings) whilst on our premises / using items supplied by ourselves. You remain responsible for your own personal safety at all times. Children should be supervised by an adult at all time, particularly in and around the pool area.
French insurance works differently to the UK. You are responsible for any damage to the property. It is therefore essential that you take out personal insurance that covers you for accidental damage and personal accident and personal liability. We reserve that right to request a copy of your personal liability insurance.

Occupancy

The gites are priced per week, irrespective of number of occupants. Only the number of people stated on the booking form may occupy the property, even if the maximum occupancy is not reached. The maximum occupancy of each property is as stated in the individual property details. The maximum number must not be exceeded at any time.

Behaviour

Whilst we have endeavored to maximise the level of sound insulation between the 2 gites and also within the gites (between bedrooms and bathrooms) we hope that you will have consideration for your neighbours, both those staying in the adjacent gite and those who live nearby.
Should we consider your behaviour to be unacceptable, we reserve the right to ask you to leave the gite. No refunds will be made.

Cleaning

Please leave the gite as you find it. This means

  • Bedding stripped
  • Cleaning bathrooms & kitchens – tops wiped down.
  • Hoovered through out.
  • Rubbish & bottles taken to the bins.

Alternatively if you have young children, are leaving early or just don’t fancy cleaning you may wish to take advantage of the end of stay cleaning service – €50 per gite.

Please check all details carefully

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